Student
Protect your accounts, recognize phishing, and report fast when something looks wrong.
Educational summary — not live-incident instructions
The items below paraphrase publicly available guidance from sources such as CISA, NIST, and the FBI for use in advance reading and planning. They are not professional advice and not a substitute for your institution’s policies or trained responders. If an incident is happening right now, contact your campus IT or information-security team and, in the U.S., consider reporting to CISA and the FBI IC3.
Before Prepare
- Turn on multi-factor authentication (MFA) for your campus account, email, and any system holding your records.
- Use a password manager and a unique password for your campus identity. Never reuse it on other sites.
- Keep your laptop, phone, and browser updated. Install updates within 7 days of release.
- Back up your coursework to campus cloud storage (and a second copy where allowed). Don’t rely on a single drive.
- Save the IT help desk and security team contact info in your phone before you need it.
- Complete any phishing or security training the campus offers — even short modules build real skill.
- Review your account recovery options (backup email, phone) so an attacker can’t reset your password.
During Respond
- If a message, login page, or pop-up looks suspicious, stop. Do not click, do not enter credentials.
- If you already clicked or entered a password, change that password from a different device and report it now.
- If your device is acting strange (files renamed, ransom note, unexpected encryption), disconnect it from Wi-Fi and any cables, leave it powered on, and contact IT.
- Forward suspicious emails using the campus ‘Report Phishing’ button or as an attachment to the security team.
- Don’t try to ‘fix’ a suspected infection yourself. Don’t pay a ransom on a personal device — call IT.
- Follow official guidance from the campus emergency channel. Ignore unverified rumors on social media.
After Recover & learn
- Change passwords for any account that may have been exposed and review login history.
- Re-enable backups and confirm your important files are still recoverable.
- Tell classmates and roommates what you saw — phishing campaigns usually target many students at once.
- Attend any post-incident briefings; they teach you the exact lure that worked so you can avoid the next one.
Self-audit checklist
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What should I do right now?
A short decision tree for the most common situations in this role.
Practice scenario
Quick scenarios to turn this guidance into reflexes.